ServiceFinder - Nearby Services & Smart Appointment Booking App
ServiceFinder is a mobile app concept designed to help users effortlessly discover nearby services such as salons, clinics, repair shops and other local businesses and secure appointments before arriving. At the same time, it helps businesses manage their visits more efficiently, reduce waiting times and improve overall customer experience.
Goal
To create a simple intuitive mobile app that connects customers with the services they need around them while giving businesses a better way to organize bookings and streamline walk-ins.
Problem The App Solves
Customers often faces:
• Difficulty finding the closest available service provider.
• Long queues and uncertainty about waiting times.
• Lack of organized appointment scheduling.
• Poor communication between customers and service providers.
Businesses struggle with:
• Unpredictable customer flow.
• Disorganized appointment tracking.
• Difficulty showcasing service availability.
• Long wait times that frustrate customers.
ServiceFinder solves these issues by offering a seamless way to discover, book and manage visits.
Key Features
• Nearby Service Discovery:
Users find services based on location, category, rating or availability.
• Smart Appointment Booking:
Customers book time slots before arriving, reducing wait time and improving planning.
• Real Time Availability:
Businesses update slots, hours and availability instantly.
• Business Profiles:
Includes service lists, prices, photos, ratings and operating hours.
• Push Notifications:
Alerts for upcoming appointments, reminders and availability changes.
• User Friendly Mobile UI:
Designed for clarity and ease of use with smooth navigation and clean visuals.
My Role
• Designed the mobile UI/UX from concept sketches to final high fidelity screens
• Developed user journeys for both customers and businesses to ensure smooth onboarding.
• Created intuitive booking flows, search interactions and profile layouts.
• Built a cohesive design system with reusable components and consistent visuals
• Prioritized simplicity to make the app enjoyable for everyday users
Outcome
ServiceFinder makes it easier for users to locate essential services nearby and secure appointments instantly, saving time and reducing frustration. Businesses benefit from better traffic management, improved customer satisfaction and clear visibility into their daily operations